Privacy policy
Introduction
Welcome to the website of VF Worldwide Holdings Ltd (hereinafter referred to as "VFS Global"). Applicants and Users are encouraged to read the following Terms and Conditions. The use of this website and the services provided here is subject to the acceptance of these Terms and Conditions.
The electronic visa (hereinafter referred to as "eVisa") is offered by Brazilian Immigration (hereinafter referred to as IMMIGRATION).
Visa applicants/members must observe:
- The acceptance of an online visa application and the submission of the application to IMMIGRATION are subject to the sole discretion of IMMIGRATION and the mandates given periodically to VFS Global.
- The granting, duration, condition(s), or denial of a visa or the time required to process a visa application are subject to the sole discretion of IMMIGRATION.
READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE REGISTERING, AS VISA FEES AND SERVICE CHARGES ARE NON-REFUNDABLE UNDER ANY CIRCUMSTANCES.
The role of VFS Global in processing visa applications is limited to the following:
Upon receiving the candidate's online application form, along with the supporting documentation as per the criteria prescribed by IMMIGRATION (collectively, the 'Documents') and the applicable visa and service fees, together with any applicable taxes (if any), VFS Global conducts a review of the supporting documents submitted by the candidate in accordance with the mandates provided by IMMIGRATION.
- Send the documents in JPEG/PNG/PDF format to IMMIGRATION, on behalf of the candidates, via the internet. Please note that if candidates do not meet the eligibility criteria established by IMMIGRATION, the visa may be delayed or rejected. In any of these cases, VFS Global is not responsible for the delay or rejection of the visa, and the candidate agrees to this. The only obligation of VFS Global in these cases will be to communicate the status of the visa to the candidate via email.
- Collect visa fees on behalf of IMMIGRATION in Brazil and applicable service fees and taxes, as applicable.
- Communicate the status of the visa decision to the applicant according to the requests forwarded to IMMIGRATION via email and, if the visa is granted, send the electronic approval via email.
Neither VFS Global nor IMMIGRATION will be responsible for any claims, including but not limited to, the outcome of any visa result/decision that may be made by IMMIGRATION or the refund of visa fees, service charges, and applicable taxes, etc. Visa fees, service charges, and applicable taxes, once paid, are non-refundable under any circumstances. The applicant specifically agrees to the same.
When using the facilities, visa users/applicants are encouraged not to hire or use services from unauthorized persons, entities, and currency exchangers. Applicants are also advised not to disclose any personal information and others, such as payment receipts, passport data, and details related to any third parties or unknown individuals.
The visa user/applicant will be solely responsible for any activities mentioned in this document and for any resulting consequences that may arise from them, and will also be responsible for the appropriate processes and liabilities associated with them.
When using the facilities, visa users/applicants are encouraged not to hire or use services from unauthorized persons, entities, and currency exchangers. Applicants are also advised not to disclose any personal information and others, such as payment receipts, passport data, and details related to any third parties or unknown individuals.
The visa user/applicant will be solely responsible for any activities mentioned in this document and for any resulting consequences that may arise from them, and will also be responsible for the appropriate processes and liabilities associated with them.
User terms and conditions
Notwithstanding any provision to the contrary, the user/applicant for a visa acknowledges that IMMIGRATION reserves the right to request additional documents, information, and materials to assess the application and make a decision at its sole discretion, based on such information/additional information, materials, and documents submitted or provided by the applicant.
The user/visa applicant further acknowledges that they understand that the granting, duration, condition(s), or refusal or the time required to process an application and grant a Brazilian visa is at the sole discretion of IMMIGRATION and its decision in this regard will be final. In case of non-submission of the application due to incomplete documents or information or any delay in the visa application process, no correspondence will be accepted by the user/visa applicant by VFS Global, and VFS Global will not be responsible for this nor refund any visa fees, service fees, and/or applicable taxes once paid by the user/visa applicant. VFS Global will not be liable to any user/visa applicant in any way.
In the event of any refund due to the user/applicant, if any, which shall be at the sole discretion of VFS Global or Immigration, it will only be made through the payment method by which the payment was made by the user/visa applicant. The refund amount does not include service fees or any applicable taxes, if charged by VFS Global/Banks. Users/Applicants explicitly agree to accept that these fees will be borne by them and are non-refundable under any circumstances. Although the refund process is initiated, the actual credit to the applicant's account will depend on the different payment/billing cycles of debit/credit card companies/banks worldwide, etc., and may be for many other reasons.
Furthermore, VFS Global will not be liable, in any way, to any user/visa applicant for any Documents lost in transit due to accident, theft, natural disasters (force majeure) or any other reasons outside its control or not arising from any intentional act or omission of VFS Global. VFS Global does not guarantee the delivery of Documents, materials, or information as the user/visa applicant may require, but will extend and provide services to the extent and at the points notified and communicated to the user/visa applicant.
The applicant agrees and accepts that VFS GLOBAL does not control IMMIGRATION nor does it control or operate the services provided by it. Therefore, VFS GLOBAL will not be liable, in any way, for any loss or damage to the user/applicant's documents that was not caused by the negligence of VFS Global.
The use of brazilevisa.vfsglobal.com ('Site') is at the discretion of VFS Global, and its use by any person may be restricted or terminated by VFS Global at any time. For faster and more efficient processing of visa applications, VFS Global has agreed to provide an online platform as a means of communication between IMMIGRATION and the visa applicant. Additionally, VFS Global ensures that the documents comply with the requirements of IMMIGRATION.
Under no circumstances shall VFS Global and/or its representatives be liable for any direct, indirect, punitive, incidental, special or consequential damages, or any other damages of any kind to any person. Read the DISCLAIMER below.
Applicants should note that the issuance of a visa or the approval of a visa application does not confer upon the applicant the automatic right to enter Brazil. Entry into Brazil is at the sole discretion of the IMMIGRATION officer at various ports of entry, who is a representative of the Brazilian Government. In the event of a visa refusal or entry into Brazil by the Brazilian Government/IMMIGRATION, VFS Global will not be liable in any way to the applicant. The visa must be accepted as offered and is non-transferable.
IMMIGRATION/VFS Global reserves the right to add, alter, or modify these terms and conditions at any time, without prior notice or liability, and all applicants using this facility will be bound by them.
VFS Global will not be responsible if the visa expires before the applicant’s entry into Brazil. It is the sole responsibility of the applicant to plan and ensure their travel within the visa period.
By using the domain and subdomains of the Site, the user agrees to all terms and conditions, including those available by hyperlink (the "Agreement" or "User Agreement") with VFS Global and its affiliate(s), joint venture partner(s), agencies, subsidiaries, and clients. Please note that you are dealing with VFS Global, its affiliate(s), joint venture partner(s), agencies, subsidiaries, and clients and agree to be bound by the terms and conditions contained herein. Offline partners, franchisees, of VFS Global will not be liable for any problems or disputes arising from the user/applicant’s use of this site or any delay or non-submission of the request or rejection of the visa according to the online application. If you have any questions, please email Brazilevisa@vfsglobal.com
. Before proceeding with the use of the site, you must read and accept all terms and conditions contained and linked to the Terms and Conditions, Disclaimer Policy, and Privacy Policy in order to proceed.
Do not use the Site if you cannot or are prohibited from entering into legally binding contracts, or if you are under 18 years of age, or if you are temporarily or indefinitely suspended or prohibited from accessing or using this or the linked sites, as applicable.
By accepting the Terms and Conditions, you agree that the use of the VFS Global website and the related and linked websites will be governed by all terms and conditions, the Disclaimer Policy, and the Privacy Policies published on that(those) website(s), with any changes and modifications made periodically.
By choosing to apply for your Brazilian electronic visa using VFS Global's online application, the user/visa applicant acknowledges that they are allowing VFS to extract data from the required documents using a third-party solution to be used to fill out the online visa application form. VFS will use data extraction solely for the purpose of filling in the online application form (with the utmost accuracy possible), in order to facilitate the completion of the online application by the user/visa applicant. The user/visa applicant acknowledges that they are responsible for verifying the entire application form to ensure that the information is correct before submitting it. VFS Global is not responsible for incorrect information in your application form.
The user/visa applicant further acknowledges that they understand that the granting, duration, condition(s), or refusal or the time required to process an application and grant a Brazilian visa is at the sole discretion of IMMIGRATION and its decision in this regard will be final. In case of non-submission of the application due to incomplete documents or information or any delay in the visa application process, no correspondence will be accepted by the user/visa applicant by VFS Global, and VFS Global will not be responsible for this nor refund any visa fees, service fees, and/or applicable taxes once paid by the user/visa applicant. VFS Global will not be liable to any user/visa applicant in any way.
In the event of any refund due to the user/applicant, if any, which shall be at the sole discretion of VFS Global or Immigration, it will only be made through the payment method by which the payment was made by the user/visa applicant. The refund amount does not include service fees or any applicable taxes, if charged by VFS Global/Banks. Users/Applicants explicitly agree to accept that these fees will be borne by them and are non-refundable under any circumstances. Although the refund process is initiated, the actual credit to the applicant's account will depend on the different payment/billing cycles of debit/credit card companies/banks worldwide, etc., and may be for many other reasons.
Furthermore, VFS Global will not be liable, in any way, to any user/visa applicant for any Documents lost in transit due to accident, theft, natural disasters (force majeure) or any other reasons outside its control or not arising from any intentional act or omission of VFS Global. VFS Global does not guarantee the delivery of Documents, materials, or information as the user/visa applicant may require, but will extend and provide services to the extent and at the points notified and communicated to the user/visa applicant.
The applicant agrees and accepts that VFS GLOBAL does not control IMMIGRATION nor does it control or operate the services provided by it. Therefore, VFS GLOBAL will not be liable, in any way, for any loss or damage to the user/applicant's documents that was not caused by the negligence of VFS Global.
The use of brazilevisa.vfsglobal.com ('Site') is at the discretion of VFS Global, and its use by any person may be restricted or terminated by VFS Global at any time. For faster and more efficient processing of visa applications, VFS Global has agreed to provide an online platform as a means of communication between IMMIGRATION and the visa applicant. Additionally, VFS Global ensures that the documents comply with the requirements of IMMIGRATION.
Under no circumstances shall VFS Global and/or its representatives be liable for any direct, indirect, punitive, incidental, special or consequential damages, or any other damages of any kind to any person. Read the DISCLAIMER below.
Applicants should note that the issuance of a visa or the approval of a visa application does not confer upon the applicant the automatic right to enter Brazil. Entry into Brazil is at the sole discretion of the IMMIGRATION officer at various ports of entry, who is a representative of the Brazilian Government. In the event of a visa refusal or entry into Brazil by the Brazilian Government/IMMIGRATION, VFS Global will not be liable in any way to the applicant. The visa must be accepted as offered and is non-transferable.
IMMIGRATION/VFS Global reserves the right to add, alter, or modify these terms and conditions at any time, without prior notice or liability, and all applicants using this facility will be bound by them.
VFS Global will not be responsible if the visa expires before the applicant’s entry into Brazil. It is the sole responsibility of the applicant to plan and ensure their travel within the visa period.
By using the domain and subdomains of the Site, the user agrees to all terms and conditions, including those available by hyperlink (the "Agreement" or "User Agreement") with VFS Global and its affiliate(s), joint venture partner(s), agencies, subsidiaries, and clients. Please note that you are dealing with VFS Global, its affiliate(s), joint venture partner(s), agencies, subsidiaries, and clients and agree to be bound by the terms and conditions contained herein. Offline partners, franchisees, of VFS Global will not be liable for any problems or disputes arising from the user/applicant’s use of this site or any delay or non-submission of the request or rejection of the visa according to the online application. If you have any questions, please email Brazilevisa@vfsglobal.com
. Before proceeding with the use of the site, you must read and accept all terms and conditions contained and linked to the Terms and Conditions, Disclaimer Policy, and Privacy Policy in order to proceed.
Do not use the Site if you cannot or are prohibited from entering into legally binding contracts, or if you are under 18 years of age, or if you are temporarily or indefinitely suspended or prohibited from accessing or using this or the linked sites, as applicable.
By accepting the Terms and Conditions, you agree that the use of the VFS Global website and the related and linked websites will be governed by all terms and conditions, the Disclaimer Policy, and the Privacy Policies published on that(those) website(s), with any changes and modifications made periodically.
By choosing to apply for your Brazilian electronic visa using VFS Global's online application, the user/visa applicant acknowledges that they are allowing VFS to extract data from the required documents using a third-party solution to be used to fill out the online visa application form. VFS will use data extraction solely for the purpose of filling in the online application form (with the utmost accuracy possible), in order to facilitate the completion of the online application by the user/visa applicant. The user/visa applicant acknowledges that they are responsible for verifying the entire application form to ensure that the information is correct before submitting it. VFS Global is not responsible for incorrect information in your application form.
Costs
VFS reserves the right to charge the following service fee, in addition to the fee charged by the government of Brazil: VFS service fee USD 0.90 (excluding taxes)
Prohibition of illegal use
By accessing or using brazilevisa.vfsglobal.com (the 'Site'), you agree that you will not:
Post any content or item in an inappropriate category or area on the Site, nor post any material, in any format, on the Site for any purpose other than the normal purpose for which the Site is intended; Violate any laws, rules, regulations, third-party rights, or VFS Global policies. You may not hide or falsify your IP address, nor intentionally redirect your communications through any intermediary computers. You also may not alter the records when gaining access; Interfere with the technological operations of the Site or attempt to manipulate the content or material of the Site or any other user or users; Post false, inaccurate, misleading, defamatory, or slanderous content, including personal information; Use any robot, spider, search engine, scraper, or other means, whether manual, automated, mechanical, electrical, or electronic, existing or that may be invented or discovered to access the Site and/or perform any of the above acts for any purpose other than the normal purpose for which the Site is intended; Additionally, you agree not to: Take any action that imposes or may impose (at our sole discretion) an unreasonable or disproportionately large burden on the IT infrastructure of VFS Global; Interfere or attempt to interfere with the proper operation of the Site; or with any activities conducted on the Site; Ignore the VFS Global robot exclusion headers or other measures that VFS Global may use to prevent or restrict access to the Site. Engage in or take any action that may harm the feedback or rating systems, such as displaying, importing, or exporting feedback information from the Site or using it for purposes unrelated to VFS Global; Access or attempt to gain root access, use any manual, mechanical, electrical, or electronic means, computer programs, exploits, hacking tools or scripts, software or hardware tools, search engines existing or that may be invented, directly or indirectly or through any device to alter, modify, post, violate, misuse, abuse, delete, hack, distort, slow down, configure any system or site to work for them or cause denial of service to other users or on other computers or disable the Site or its user features; Send, publish, implant or distribute viruses or any other technologies that may harm VFS Global, or the interests or property of users. Copy, modify or distribute content from the Site and/or copyrights and trademarks of VFS Global; or Collect or otherwise gather information about other users, their details or any information related to passport details, email addresses, etc. of other users or collect email IDs belonging to VFS Global that are mentioned on the Site and use them to send SPAM emails to third parties.
Post any content or item in an inappropriate category or area on the Site, nor post any material, in any format, on the Site for any purpose other than the normal purpose for which the Site is intended; Violate any laws, rules, regulations, third-party rights, or VFS Global policies. You may not hide or falsify your IP address, nor intentionally redirect your communications through any intermediary computers. You also may not alter the records when gaining access; Interfere with the technological operations of the Site or attempt to manipulate the content or material of the Site or any other user or users; Post false, inaccurate, misleading, defamatory, or slanderous content, including personal information; Use any robot, spider, search engine, scraper, or other means, whether manual, automated, mechanical, electrical, or electronic, existing or that may be invented or discovered to access the Site and/or perform any of the above acts for any purpose other than the normal purpose for which the Site is intended; Additionally, you agree not to: Take any action that imposes or may impose (at our sole discretion) an unreasonable or disproportionately large burden on the IT infrastructure of VFS Global; Interfere or attempt to interfere with the proper operation of the Site; or with any activities conducted on the Site; Ignore the VFS Global robot exclusion headers or other measures that VFS Global may use to prevent or restrict access to the Site. Engage in or take any action that may harm the feedback or rating systems, such as displaying, importing, or exporting feedback information from the Site or using it for purposes unrelated to VFS Global; Access or attempt to gain root access, use any manual, mechanical, electrical, or electronic means, computer programs, exploits, hacking tools or scripts, software or hardware tools, search engines existing or that may be invented, directly or indirectly or through any device to alter, modify, post, violate, misuse, abuse, delete, hack, distort, slow down, configure any system or site to work for them or cause denial of service to other users or on other computers or disable the Site or its user features; Send, publish, implant or distribute viruses or any other technologies that may harm VFS Global, or the interests or property of users. Copy, modify or distribute content from the Site and/or copyrights and trademarks of VFS Global; or Collect or otherwise gather information about other users, their details or any information related to passport details, email addresses, etc. of other users or collect email IDs belonging to VFS Global that are mentioned on the Site and use them to send SPAM emails to third parties.
In the event of any illegal, unlawful, or prohibited use, you will be responsible for taking action under the applicable laws of the country, including, among others, as periodically amended, and you will also be responsible for damages.
Usage Limitation
Without limiting other solutions, VFS Global, at the advice or under the instructions of IMMIGRATION or its clients, limits, suspends, temporarily or permanently terminates, disables or prevents a user account, or restricts or denies a user access to its service, prohibits access to its site(s), removes hosted content, and takes technical and legal measures to keep users out of the Site if VFS Global believes that the user is or is attempting to engage in any type of abnormal use or abuse, creating problems or potential legal liabilities, or is not acting consistently with normal use.
Content License
VFS Global has taken necessary steps to implement and maintain security practices and procedures to protect User Information against unauthorized access, damage, use, modification, disclosure, or compromise. VFS Global has appropriate protection mechanisms and guidelines for the use, retention, and protection of User Information against unauthorized access, disclosure, or abuse. However, VFS Global will not be responsible in any way for any events that occur despite such measures, security practices, procedures, protective mechanisms, and guidelines.
Disclaimer of Warranty
Although VFS Global strives to provide secure and continuous internet connectivity and access, VFS Global and IMMIGRATION will not be liable to the user for any consequential loss or damage, including, among other things, any loss of obtained data, documents, time, or other information provided or entered on the Site or in the application forms that may, among other things, have occurred as a result of any events or acts leading to interruptions, such as internet connectivity, signal transmission, server failure, system crashes, hacking, maintenance, and any other events or acts beyond the control of such parties. The
user/visa applicant agrees not to hold VFS Global liable in any way for other actions or omissions of the user, including, among others, acts or things that may result in loss of connectivity, loss of data and/or loss of provided documents or data.
Furthermore, although it seeks to provide secure and continuous access to the site, VFS Global does not guarantee continuous or secure access to the operation of the Site, as it may be interfered with by various factors beyond VFS Global's control. Consequently, to the extent legally permitted, VFS Global excludes all implied warranties, terms, and conditions. VFS Global is not liable for any loss of money, time, reputation, or goodwill, or for any special, indirect, or consequential losses or damages arising in any way from the user's use of the Site.
user/visa applicant agrees not to hold VFS Global liable in any way for other actions or omissions of the user, including, among others, acts or things that may result in loss of connectivity, loss of data and/or loss of provided documents or data.
Furthermore, although it seeks to provide secure and continuous access to the site, VFS Global does not guarantee continuous or secure access to the operation of the Site, as it may be interfered with by various factors beyond VFS Global's control. Consequently, to the extent legally permitted, VFS Global excludes all implied warranties, terms, and conditions. VFS Global is not liable for any loss of money, time, reputation, or goodwill, or for any special, indirect, or consequential losses or damages arising in any way from the user's use of the Site.
Indemnification
The user agrees to indemnify and hold harmless VFS Global and its officers, directors, agents, subsidiaries, clients, joint venture partners, associates, representatives, and employees from any claim(s), expense(s), loss(es), damage(s), or demand(s), including, but not limited to, reasonable attorney's fees, incurred or suffered by VFS Global and/or its officers, directors, agents, subsidiaries, clients, joint venture partners, and employees arising from the user's breach of these terms and conditions and/or any act of omission or commission attributable to the user/visa applicant (or) breach by the user/visa applicant of any law of any country or the rights of third parties.
Notices
Unless explicitly stated otherwise, all notifications should be delivered to VFS Global at: Unit No. 3205-3209, JBC 1, Plot No. JLT-PH-1-G 2A, Jumeirah Lake Towers, Dubai, United Arab Emirates, and to the User/Candidate at the email address: Brazilevisa@vfsglobal.com and/or address provided to VFS Global during the online registration process. VFS Global may send any notification to the User/Candidate by email or to the address provided by them during the online registration process for visa submission. However, VFS Global will not be liable in any way for the non-receipt of the Notification if the address provided by the User/Candidate during the online registration process is incorrect, which the User/Candidate agrees to.
A notification delivered to the User/Candidate as stated above shall be deemed received: if delivered to the recipient's address during normal business hours, on the date of delivery; if sent by prepaid international registered mail, seven (7) days after the date of posting; if sent by express mail with a reliable delivery tracking system, on the date of delivery to the recipient; and if sent by electronic mail during normal business hours, provided that a confirmation copy is sent by the Party giving the notification, after the receipt of the email sent, as appropriate, or if outside the recipient's normal business hours, at the start of the next business day of the recipient.
A notification delivered to the User/Candidate as stated above shall be deemed received: if delivered to the recipient's address during normal business hours, on the date of delivery; if sent by prepaid international registered mail, seven (7) days after the date of posting; if sent by express mail with a reliable delivery tracking system, on the date of delivery to the recipient; and if sent by electronic mail during normal business hours, provided that a confirmation copy is sent by the Party giving the notification, after the receipt of the email sent, as appropriate, or if outside the recipient's normal business hours, at the start of the next business day of the recipient.
Governing Law and Forum for Disputes
This Agreement shall be governed in all respects by the laws of the United Arab Emirates. The user agrees that any claim or dispute that he/she may have against VFS Global, including, but not limited to those that may arise from the use of the Site or the services provided by VFS Global, shall be resolved by a court of competent jurisdiction located in Dubai, to the exclusion of all other courts.
VFS Global is located at Unit No. 3205-3209, JBC 1, Plot No. JLT-PH-1-G 2A, Jumeirah Lake Towers, Dubai, United Arab Emirates. Services are offered by VFS Global to users residing within and outside the nationalities mentioned above, subject to the user's acceptance of jurisdictional terms and other terms and conditions, the Disclaimer Policy, and the Privacy Policy.
If any provision of this Agreement is found to be invalid or unenforceable, such provision shall be removed and the remaining provisions shall remain valid and enforced. At its sole discretion, VFS Global may assign this Agreement to any of its affiliates, associates, third parties, subsidiaries, and companies of its group or anyone else, without reference to the user/visa applicant.
Headings are for reference only and do not limit the scope or extent of such section. VFS Global's omission to act in relation to a breach by a user/visa applicant or others does not imply that VFS Global waives its rights to act in any manner regarding any breach, subsequent breaches, or similar violations. VFS Global reserves the right to take such actions as it decides, or as it is advised or guided.
IMMIGRATION may at any time change this Agreement and VFS Global will publish the amended terms on the Site. Unless stated otherwise, all amended terms shall automatically come into effect at the time of access to the Site and the use of the services. This Agreement may not be amended in any other way except in writing and signed by VFS Global and the user/visa applicant. This Agreement establishes the full understanding and agreement between the user/visa applicant and VFS Global regarding the subject matter hereof.
VFS Global is located at Unit No. 3205-3209, JBC 1, Plot No. JLT-PH-1-G 2A, Jumeirah Lake Towers, Dubai, United Arab Emirates. Services are offered by VFS Global to users residing within and outside the nationalities mentioned above, subject to the user's acceptance of jurisdictional terms and other terms and conditions, the Disclaimer Policy, and the Privacy Policy.
If any provision of this Agreement is found to be invalid or unenforceable, such provision shall be removed and the remaining provisions shall remain valid and enforced. At its sole discretion, VFS Global may assign this Agreement to any of its affiliates, associates, third parties, subsidiaries, and companies of its group or anyone else, without reference to the user/visa applicant.
Headings are for reference only and do not limit the scope or extent of such section. VFS Global's omission to act in relation to a breach by a user/visa applicant or others does not imply that VFS Global waives its rights to act in any manner regarding any breach, subsequent breaches, or similar violations. VFS Global reserves the right to take such actions as it decides, or as it is advised or guided.
IMMIGRATION may at any time change this Agreement and VFS Global will publish the amended terms on the Site. Unless stated otherwise, all amended terms shall automatically come into effect at the time of access to the Site and the use of the services. This Agreement may not be amended in any other way except in writing and signed by VFS Global and the user/visa applicant. This Agreement establishes the full understanding and agreement between the user/visa applicant and VFS Global regarding the subject matter hereof.