Terms and conditions
Introduction
Welcome to the Passaporte Brasileiro Tur website. We recommend that all users and visa applicants carefully read the following terms. By using this site and the services offered, you acknowledge that you are aware of and agree to the following Terms and Conditions.
The electronic visa (eVisa) is granted exclusively by the Ministry of Foreign Affairs of Brazil. Passaporte Brasileiro Tur acts only as an intermediary in the process, with no influence on the approval or rejection of the visa.
1. Company Responsibilities
Our role is limited to:
- Receiving the completed form and required documents;
- Checking and organizing the data according to legal requirements;
- Sending the data to Brazilian Immigration digitally;
- Informing the applicant about the visa status via email;
- Collecting applicable government and service fees.
Passaporte Brasileiro Tur does not take part in the analysis or decision regarding visa grants.
2. Applicant Responsibilities
The user is responsible for:
- Providing accurate, complete, and up-to-date information;
- Carefully reviewing the form before submission;
- Exclusively using our official service channels;
- Assuming any consequences for personal errors or omissions.
3. Refund Policy
By using our services, the applicant acknowledges and agrees to the following terms:
All fees are 100% non-refundable, including:
- Service fee from Passaporte Brasileiro Tur;
- Fees charged by the Brazilian Government;
- Bank charges and applicable taxes.
No refunds will be made in case of:
- Voluntary cancellation;
- Incorrect data or incomplete documents;
- Visa refusal;
- Change of travel plans;
- Duplicate requests;
- Any reason that does not involve proven error on the part of Passaporte Brasileiro Tur.
By making the request and payment, the applicant fully accepts this policy and waives the right to a refund.
4. Limitations and Exclusions
The company is not responsible for:
- Documents lost due to external factors (electronic failures, weather events, etc.);
- Losses caused by technical failures or system unavailability;
- Decisions of the immigration authority.
5. Misuse of the Site
It is prohibited to:
- Provide false or misleading data;
- Access the site via automated means (bots, scripts, etc.);
- Collect data from other users;
- Send SPAM, viruses, or conduct any illegal activity.
6. Indemnification
The user agrees to indemnify and hold harmless Passaporte Brasileiro Tur from any legal liability, losses, or damages resulting from the incorrect use of the site or providing false information.
7. Official Communications
All notices will be made by email at:
📧 support@brazilevisatour.com
📧 support@brazilevisatour.com
8. Applicable Legislation
These terms are governed by the laws of Brazil. Any dispute will be resolved in the court of São José do Rio Preto – SP.
9. Updates to Terms
Passaporte Brasileiro Tur reserves the right to modify these Terms and Conditions at any time. Continuous use of the site constitutes automatic acceptance of any changes.